Finesse Your First Meeting
Turn prospects into clients (without sounding salesy). This self-paced online programme and process will improve financial adviser's communication skills in 3 steps.
Tour of the Platform
Where are you now?
In Pursuit of Less but Better
Your Target Audience - thinking prompts
Personality styles
Phrases for your website
Assignment
Webinar
Cues (warmth & competency) checklist
How to politely screen people - part 1
How to politely screen people - part 2
Sample email: How to set up the call
One pager structure
Introductory call conversation flow
Menu of screening questions
Suggested scripts for screening
Sample questionnaire
Sample emails: How to follow up the call
Assignment
Pre meeting communication: email, agenda, positioning
Addressing 5 psychological needs in prospective clients
Big Questions vs Little Questions
Assignment: your commonly-asked little questions
The importance of building rapport
How trustworthy are you? Take the test...
Communicating Value: 4 common mistakes
Communicating Value: Ask what they want
Communicating Value: Focus money score
Digging Deeper for Goals - research paper Morningstar
Women and Wealth Building - white paper
What Clients Value - Vanguard Research Oct 2025
Assignment: Impact of your advice
Talking about your services
The first sale is to yourself
What's going through prospect's minds when discussing fees
10 Commandments of High Trust Fee Conversations
Fees: 5 principles for confident conversations
Assignment: Outlining your fees (and their fairness)