Finesse Your First Meeting
Turn prospects into clients (without sounding salesy). This self-paced online programme and process will improve financial adviser's communication skills in 3 steps.
Tour of the Platform
Where are you now?
In Pursuit of Less but Better
Your Target Audience - thinking prompts
Personality styles
Phrases for your website
Assignment 1: your target audience
Webinar
Cues (warmth & competency) checklist
How to politely screen people - part 1
How to politely screen people - part 2
Sample email: How to set up the call
One pager structure
Introductory call conversation flow
Menu of screening questions
Suggested scripts for screening
Assignment 2: Intro call conversation - make it your own
Communicating Value: Ask what they want
Sample questionnaire
Sample emails: How to follow up the call
Assignment 3: Parting of ways
Pre meeting communication: email, agenda, positioning
Addressing 5 psychological needs in prospective clients
Big Questions vs Little Questions
Assignment 4: your clients' commonly-asked little questions
The importance of building rapport
How trustworthy are you? Take the test...
23 questions to get to know your prospect
Assignment 5: your first meeting favourite questions
Communicating Value: Focus money score
Digging Deeper for Goals - research paper Morningstar
Women and Wealth Building - white paper
What Clients Value - Vanguard Research Oct 2025
Assignment 6: Impact of your advice
The first sale is to yourself
Making Value Visible
Teaching a Concept & Adding Value - using a whiteboard
Assignment 7 communicating your value
Talking about your services
What's going through prospect's minds when discussing fees
Assignment 8: Outlining your fees (and their fairness)
10 Commandments of High Trust Fee Conversations
Fees: 5 principles for confident conversations
Assignment 9: Talking about fees
Phrases to ask for the business
More resources on whiteboarding from Sten Morgan (USA)