Simple changes, significant differences
S Harwood-Gray, Financial Adviser
Very helpful, with simple changes have made significant differences.
More client commitment
P. Walker, Financial Planner
This has given me a better understanding as how to position future review meetings to get more client commitment.
Great specific questions we can ask clients
C. Hockney, Financial Planner
I really like the specific questions we can ask clients to make the meeting more meaningful for them. Lots of helpful information and tips.
Client-focused agenda
R Brough, Adviser supervisor
This is the most client-focused agenda I've ever seen!
Great ideas I've never tried
K. Stanbridge, Financial Adviser
Some great ideas that I have never tried, definitely will give some a go. And with lots of useful new information. Really engaging.
Communicating the value of advice
R. Bryant, Financial Planner
Very useful insights and alternative ways to position the annual review which I will definitely adopt. Also interesting points on the value of advice.
Refresh an existing relationship
A. Jones, Financial Adviser
Really great to have some hints and tips on how to refresh an existing relationship. Guidance on how to set the agenda for a new meeting correctly was particularly useful. Melissa is brilliant.
Personalising each meeting without taking too much time
G. Metcalf, Financial Planner
We follow a good review process in our practice, but it is quite repetitive - especially in terms of the agenda. This has given me more thoughts around personalising each meeting - without creating too much additional work.
Melissa clearly knows her topic and her practical suggestions were certainly very useful.
Helped me to think about client relationships differently
P. Brown, Financial Adviser
Really helped me to think about client relationships differently. Very useful ideas. Excellent.
Motivating, practical and simple
C. Wood, Financial Planner
The tutorial session was very motivating and the materials make the ideas easy to adopt. Great examples of questions and how best to position the meeting with clients.